Privacy Policy
So Cal Property Enterprises, Inc. (“So Cal,” “we,” “us,” or “our”) respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, request a proposal, use our homeowner portal, or otherwise interact with our HOA and community association management services. By using our website or services, you agree to this policy. If you do not agree, please do not use our site or services.
1. Information We Collect
1.1 Personal Information
We may collect information you voluntarily provide, such as when you request a proposal, contact us, register for or use the homeowner portal, submit a maintenance request, or communicate with us as a board member, homeowner, resident, or vendor. This may include your name, email address, phone number, property or community address, association/board role, and any details you include in your message, request, or portal submission.
1.2 Association & Community Information
In the course of providing management services, we may process information relating to community associations we serve, which can include homeowner and resident contact details, account and assessment information, maintenance and violation records, and governance documents. This information is handled on behalf of the applicable association in accordance with our management agreement with that association.
1.3 Technical & Usage Data
When you use our website, we may automatically collect your IP address, browser type and version, pages viewed and time spent on the site, referral sources, device type and unique identifiers, and cookie and tracking-pixel data.
1.4 Cookies and Tracking
We use cookies and similar technologies to enhance your experience, analyze usage, and improve our content. You can manage cookies through your browser settings and through the choices described in our Cookie Policy and Opt-Out Preferences page.
2. How We Use Your Information
We use the information we collect to respond to proposal requests and inquiries; provide HOA and community association management services, including financial management, maintenance and facility coordination, and board and governance support; operate and support the homeowner portal and process maintenance requests; communicate with boards, homeowners, residents, and vendors; improve our website and services; send updates or communications (with your consent where required); and comply with legal, contractual, and regulatory obligations.
3. How We Share Information
We do not sell your personal information. We may share information with the community association(s) to which the information relates and their boards; with service providers who support our operations (such as accounting and portal platforms, website hosting, communications, and analytics); with vendors, contractors, and our in-house general contractor as needed to coordinate maintenance or facility work; with legal, governmental, or regulatory authorities where required by law; and in connection with a merger, acquisition, or other business transfer, subject to this Policy. All service providers handling personal information are expected to maintain appropriate confidentiality and security standards.
4. Data Security
We implement appropriate administrative, technical, and physical safeguards to protect your information from unauthorized access, use, or disclosure. While we take reasonable steps to secure your data, no method of transmission over the internet or electronic storage is 100% secure.
5. Data Retention
We retain personal information only as long as necessary for business operations, association management and recordkeeping, and legal, tax, and contractual obligations, unless a longer retention period is required or permitted by law.
6. Your Rights and Choices
You have the right to opt out of marketing communications via the unsubscribe link; access or correct your personal information; and request deletion of your data (subject to legal, contractual, and association-recordkeeping obligations). Where required by law, we honor the Global Privacy Control (GPC) browser signal as a valid opt-out request. California residents have additional rights described in our California Privacy Act Policy.
7. Children’s Privacy
Our website and services are intended for adults. We do not knowingly collect personal information from children under the age of 13.
8. Third-Party Links
Our website may contain links to third-party platforms (e.g., the homeowner portal provider, mapping, payment, or social media services). We are not responsible for their content or privacy practices, and we encourage you to review their policies separately.
9. Changes to This Policy
We may update this Privacy Policy periodically. Any changes will be posted on this page with the new effective date.
10. Contact Us
If you have questions about this Privacy Policy or wish to exercise your rights, contact:
So Cal Property Enterprises, Inc.
1855 Sampson Ave, Corona, CA 92879
Phone: (951) 270-3700
Email: Frontdesk@socalenterprise.com
Website: https://socalenterprise.com/
